The hospitality sector faces a number of challenges, both internal and external, that affect the financial performance of hotels, guest satisfaction, and their ability to compete in today’s market. The evolution of the industry leverages advanced technologies such as the Internet of Things (IoT), automation, robotics, connectivity, and data analysis as key elements to improve security, efficiency, guest experience, and hotel profitability.
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WHY CHOOSE GH?
Our deep expertise in the hotel industry empowers us to offer advanced and highly personalized technological solutions that meet the specific needs of each hotel. We focus on the implementation of key technologies to provide measurable outcomes, such as improvements in operational efficiency, cost reduction, and enhancement of service quality. We stand out for seamlessly integrating these technologies with the hotel’s existing systems.
OUR SOLUTIONS
Technological solutions to protect hotel data and systems against cyberattacks. A personalized approach, backed by a comprehensive analysis of establishment-specific risks to ensure the security of their networks through the application of Artificial Intelligence, payment anti-fraud technologies, and cyber recovery.
Request a free demo today to discover how to safeguard your hotel’s security.
Tools to automate routine tasks, improve internal communication, and optimize hotel resources. By implementing RPA (Robotic Process Automation), data analysis, and smart building technologies, hotels can enhance both guest and staff experiences while reducing operation and maintenance costs.
Optimize your operation and maintenance costs! Contact us today to find out how we can boost your hotel’s operational efficiency.
Digital solutions with Artificial Intelligence to enhance the personalization of guest experiences, anticipating their needs and offering exceptional service. Applications, algorithms, and advanced models for digital marketing, website design, and booking engines for personalized service. Digitalization of processes for guest self-service, implementation of intelligent omnichannel contact centers, and Autonomous Guest Service Systems (AGSS) for a superior experience.
Contact us to find out how to improve your guests’ experience with our technological solutions.
Technological solutions that enhance guest interaction through strategic use of WiFi. Personalization of guest experiences, collection of valuable data for analysis, and optimization of commercial strategies. Technology to offer personalized promotions, satisfaction surveys, and relevant communications directly through the hotel’s WiFi network.
Request a free demo today to discover how to improve guest satisfaction and increase brand loyalty.
DIGITAL SELF SERVICE CENTER
Innovative SaaS solution to optimize the use of digital channels. Transforms user calls into digital interactions, empowering hotel applications and providing high-quality digital services. Significant reduction in operational costs, increased use of digital channels, and the ability to effectively offer additional services.
Contact us to learn more about improving your digital guest service channels.
Solution focused on improving the performance of the WiFi network for guests and collaborators in hotels. Artificial Intelligence to constantly monitor and diagnose network performance and provide detailed analysis through a cloud dashboard. Prioritization of issues based on their business impact, improving decision-making and allowing the implementation of proactive measures to boost network performance.
Contact us to explore together how to improve the performance of your connectivity network and the experience of your guests.
“Innovative solutions that support the management and integration of important processes, transforming the experience from start to finish. ”
VIEW OTHER SOLUTIONS
PROCESS DIGITALIZATION
TESTING FACTORY
OPERATIONAL SUPPORT SYSTEM
CUSTOMER EXPERIENCE
CRM
DIGITAL ASSESSMENT AGENDA
ERP
VIEW OTHER SOLUTIONS
DATA & INFORMATION MANAGEMENT
DIGITALIZATION
TESTING
FACTORY
SOFTWARE DEVELOPMENT
OPERATIONAL SUPPORT SYSTEM
CUSTOMER EXPERIENCE
CRM
DIGITAL ASSESSMENT AGENDA
ERP